For Students


How do I know if I need therapy?

There’s no easy answer. You can find various mental health assessments online, but ultimately licensed clinicians like therapists and psychologists should be making that evaluation.

Your first 15 minute consultation with a licensed clinician is free.


Is teletherapy effective?

We’ll let the data speak for itself.

“The results indicate that VCP [video conferencing psychotherapy] is feasible, has been used in a variety of therapeutic formats and with diverse populations, is generally associated with good user satisfaction, and is found to have similar clinical outcomes to traditional face-to-face psychotherapy.” Psychological Services.

“This four-year study [of clinical outcomes in 98,609 mental health patients at the VA], the first large-scale assessment of telemental health services, found that after initiation of such services, patients' hospitalization utilization decreased by an average of approximately 25%.” Psychiatric Services

“Telemental health is effective and increases access to care.” Telemedicine and e-Health


How much will this cost me?

You are charged only for the copay set by your insurer. The remaining cost of your session is billed to your health insurance. We’re offering subsidies on a first come first serve basis while we pilot the service with a limited number of users.


What is a copay?

A copay is a fixed amount paid by the insurance beneficiary (you) in addition to the what your insurer pays.

If you haven’t met your deductible yet, you’ll have to pay the full cost of your session until your deductible is met.

You can read more about copays and deductibles on Healthcare.gov and about mental health insurance coverage at APA.org.

https://www.healthcare.gov/glossary/co-payment/

http://www.apa.org/helpcenter/parity-guide.aspx


Is teletherapy covered by my insurance?

If your insurance plan covers therapy in DC, it also covers teletherapy. Under DC law, insurers are required to reimburse teletherapy the same way they would reimburse in-person care.


How do I get matched with a therapist?

When you sign up, you are asked to fill out a preference questionnaire. Based on your preferences and availability, we match you with a therapist from our network who best meets those preferences.


What is the difference between seeing a therapist and seeing a psychiatrist?

The main difference is that psychiatrists are medical doctors who can prescribe medication. They went through four year of medical school and training.

Therapist is a general term that encompasses psychologists, social workers, counselors and psychiatrists. These are mental health professionals (PhD, LCSW, PsyD, MSW, LPC, MD) who are licensed to provide talk therapy as a treatment for things like anxiety, depression and relationship issues, to name a few.


Should I see a therapist or a psychiatrist?

If needed, a therapist can refer you to a psychiatrist and vice versa. If you're on the fence, therapy can be a good first step to get an initial consultation and understand what you might need.

Different therapists often use techniques and have different specialities, which is why we match you with someone who's most appropriate for your needs. If you would like to see a psychiatrist, please let us know and we will match you accordingly.


Who are your therapists?

All of our therapists are licensed mental health professionals in DC who have experience working with college students.


What happens if I'm away for the summer or studying abroad?

Not a problem. If you're in the US, let us know what state you will be in and we will get your therapists licensed in that state so you can continue sessions. Therapists need to be licensed in the state where their client is located. The earlier you tell us the better, because the licensing process can take some time. If your abroad, there's no problem since the therapy is done via video chat!


Can I sign up even if I don’t live in DC?

Currently, you must be living in DC for at least part of the year to use Qoral. But please feel free to sign up and let us know what you’re looking for! We may be able to accommodate you.


Can I sign up even if I’m not a student?

Absolutely! You're welcome to sign up and use our service. It's geared toward students, but our therapists are trained in working with other populations as well.

Contact Information:
p. 929.445.4212
e. info@getqoralhealth.com
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Use the following resources:
911
Emergency Services

+1 (800) 273-8255
National Suicide Prevention Lifeline

+1 (800) 366-8288
Self-Harm Hotline

+1 (866) 488-7386
TREVOR Crisis Hotline

+1 (800) 230-7526
Planned Parenthood Hotline

+1 (800) 622-2255
Alcoholism & Drug Dependency Hope Line